Refund and Return Policy

Refund and Return Policy Overview

Discover our detailed guidelines for returns, exchanges, and refunds to ensure a smooth and transparent process for all customers of POULTRY FARM SRL.

What is the return policy for POULTRY FARM SRL products?

Find clear answers to your questions about returns, refunds, and exchanges to ensure a smooth experience.

How do I initiate a return or exchange?

Contact our support team within 14 days with your order details to start the process.

Are all products eligible for refunds?

Refunds apply only to unused items returned in original packaging within 30 days.

How long does it take to process a refund?

Refunds are processed within 4 business days after receiving the returned items.

Can I exchange an item for a different product?

Yes, exchanges are available subject to product availability and condition.

Who covers the cost of return shipping?

We are responsible for return shipping unless the product is defective caused by buyer.

What should I do if I receive a damaged or incorrect item?

Please notify us within 48 hours so we can resolve the issue promptly.

Our Commitment to Your Complete Satisfaction

Here we outline POULTRY FARM SRL’s refund and return policy, emphasizing quick resolutions and a straightforward refund process to guarantee your confidence and contentment.